Collect fees online
Send a payment link, let parents pay by UPI, card or netbanking, and watch the fee mark itself paid. Setup, costs, and where your money is.
Online fee collection is a Pro feature. On Free and Basic, the Online fee collection row in Finance → Payout account reads "Available on Pro".
What it does
You send a parent a payment link. They open it on their phone, see your studio's name and the exact amount due, and pay by UPI, card or netbanking. The fee turns Paid by itself, and the money goes to your bank through our payment partner, Razorpay.
No app, no login and no signup for the parent.
Switch it on (once)
- Go to Finance → Payout account.
- Turn on Online fee collection, read the terms and tap Accept and enable.
- If you have no payout account yet, fill in your business and bank details and tap Submit for checking. Razorpay checks them; this usually takes 1-3 working days. If you already did it for events, you will not be asked again.
Only the studio owner can change payout details and this switch.
Pay link or at the desk, at admission and renewal
On New admission, Complete admission and Renew, the last question above the save button is How will (student) pay? Pick one:
- Pay link — after you save, StudioPartner sends the student the link on WhatsApp (or to their phone number if no WhatsApp number is saved). Nothing is recorded at the desk; the fee turns Paid by itself when they pay.
- At the desk — cash, UPI or card at the desk, recorded as you filled it in. Any balance gets the usual reminders.
On Free and Basic, Pay link is greyed with a lock.
Send a pay link for an unpaid fee
Tap Send pay link on the fee — on the Fees page row, or on the student's profile. A sheet shows who it goes to, the amount (the balance on that fee) and the number it is sent from:
- Send — sends it on WhatsApp
- Copy link — copies the link to share yourself
- See message — shows the exact message
- Stop link — the link stops working at once. A new one can be made later
A fee has one live link at a time; sending again sends the same link. Once sent, the button reads Resend link. Part-payments are not taken online — the link asks for the full balance of that fee.
Let reminders send it for you
If automatic reminders are on (Settings → WhatsApp Automation), the overdue, balance-due and balance-overdue reminders, and the partial payment message, carry a Pay now button with the link. Parents pay straight from the reminder. Reminders are off until you turn them on.
Several branches
If you have two or more branches, a list under Online fee collection lets you switch pay links off for one branch. Students of that branch then get no pay links; collect from them at the desk.
When a parent pays
- The fee becomes Paid and the payment is recorded once. Nothing to enter by hand.
- The parent sees a receipt on the payment page. They also get one on WhatsApp if Payment received confirmation is on in Settings → WhatsApp Automation.
What it costs
A Platform Fee of 3% + 18% GST on each successful payment. Razorpay's own charge is already inside it. There is no setup fee, no monthly fee, and nothing added for the parent.
| Parent pays | Platform Fee + GST | You receive |
|---|---|---|
| Rs 1,000 | Rs 35.40 | Rs 964.60 |
| Rs 2,500 | Rs 88.50 | Rs 2,411.50 |
| Rs 5,000 | Rs 177.00 | Rs 4,823.00 |
You get one GST invoice per month for all Platform Fees, in Billing.
Where your money is
Finance → Settlements shows every payment:
- On its way — usually in your bank within 2 working days (weekends and bank holidays add time)
- Due any day now — the usual date has passed, it is arriving shortly
- Taking longer — we are keeping an eye on it
- In your bank — with the date, and the bank reference (UTR) when Razorpay shares it
Finance → Online payments lists each payment with what was paid, the Platform Fee and what you receive.
Refunds
StudioPartner does not send online payments back. Return the money yourself (cash, UPI or bank transfer) or give wallet credit, then record it with Issue refund on the fee. See Fixing payment mistakes. The Platform Fee is not returned on a refund.
If a parent disputes a payment
We tell you straight away and ask for proof (receipt, attendance). If the dispute is lost, the disputed amount and Razorpay's dispute fee are owed, and they are recovered from your next online payments. The full rules are in the fee collection terms.
Switching it off
Finance → Payout account → Online fee collection. It stops immediately, including links already sent. Payments already received are still settled to your bank.
Need help?
Email hello@studiopartner.app
Still need help? Email hello@studiopartner.app
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