Collect fees online
Send a payment link, let parents pay by UPI, card or netbanking, and watch the fee mark itself paid. Setup, costs, and where your money is.
Online fee collection is a Pro feature. On Free and Basic you will see it in Finance as "Available on Pro".
What it does
You send a parent a payment link. They open it on their phone, see your studio's name and the exact amount due, and pay by UPI, card or netbanking. The fee turns Paid by itself, and the money goes to your bank through our payment partner, Razorpay.
No app, no login and no signup for the parent.
Switch it on (once)
- Go to Finance → Payout account.
- Add your bank account and complete KYC with Razorpay. This usually takes 1-3 working days. If you already did it for events, you will not be asked again.
- Under Online fee collection, read the terms and tap Accept and enable.
Send a payment link
Fees → the unpaid fee → Pay link, then Copy or Send on WhatsApp.
- The Pay link button shows only on unpaid fees. A fee has one live link at a time.
- Sent it to the wrong number? Tap Revoke and the link stops working.
- The page always asks for the full balance of that fee. Part-payments are not taken online.
Let reminders send it for you
If automatic reminders are on (Settings → Reminders), the overdue, balance-due and balance-overdue reminders, and the partial payment message, carry a Pay now button with the link. Parents pay straight from the reminder. Reminders are off until you turn them on.
When a parent pays
- The fee becomes Paid with a RAZORPAY tag, and the payment is recorded once. Nothing to enter by hand.
- The parent sees a receipt on the payment page. They also get one on WhatsApp if Payment received is on in Settings → Reminders.
What it costs
A Platform Fee of 3% + 18% GST on each successful payment. Razorpay's own charge is already inside it. There is no setup fee, no monthly fee, and nothing added for the parent.
| Parent pays | Platform Fee + GST | You receive |
|---|---|---|
| Rs 1,000 | Rs 35.40 | Rs 964.60 |
| Rs 2,500 | Rs 88.50 | Rs 2,411.50 |
| Rs 5,000 | Rs 177.00 | Rs 4,823.00 |
You get one GST invoice per month for all Platform Fees, in Billing.
Where your money is
Finance → Settlements shows every payment:
- On its way — usually in your bank within 2 working days (weekends and bank holidays add time)
- Due any day now — the usual date has passed, it is arriving shortly
- Taking longer — we are keeping an eye on it
- In your bank — with the date, and the bank reference (UTR) when Razorpay shares it
Finance → Online payments lists each payment with the Platform Fee and what you receive.
Refunds
StudioPartner does not send online payments back. Return the money yourself (cash, UPI or bank transfer) or give wallet credit, then record it with the Refund button. The Platform Fee is not returned on a refund.
If a parent disputes a payment
We tell you straight away and ask for proof (receipt, attendance). If the dispute is lost, the disputed amount and Razorpay's dispute fee are owed, and they are recovered from your next online payments. The full rules are in the fee collection terms.
Switching it off
Finance → Payout account → Online fee collection. It stops immediately, including links already sent. Payments already received are still settled to your bank.
Need help?
Email hello@studiopartner.app
Still need help? Email hello@studiopartner.app
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