Completing an incomplete admission

How students end up Incomplete

The admission form has two steps. Save step 1 and the student exists — name, phone, personal details — but has no batch, no membership plan and no fee.

That student sits at status Incomplete.

It happens constantly and it is not a mistake. Someone walks in, you take their details, and they say they will decide on a plan after the trial class. The record is there waiting.

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Finding them

Incomplete students appear in your student list with that status. Open the student and choose Complete Admission.

Incomplete students have no fee, so they never appear in your pending or outstanding numbers. A studio with twenty Incompletes has twenty people who were nearly customers and are invisible in the money screens. Worth reviewing the list occasionally.

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What you fill in

Select Batch — which class they are joining.

Studio details — how they found you, and Referred by if an existing student sent them.

Membership plan (required) — the end date calculates automatically from the plan duration. Plan amount pre-fills and stays editable, with a discount field if needed.

Payment — payment mode, amount paying now, and notes. Pay Later works here exactly as it does at admission.

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The referral can still be added here

If you missed the referral at step 1, this screen has the same Referred by picker. So does Edit student.

Setting it here still counts — once the student pays, the reward prompt fires for the referring student. See Referrals & student wallet.

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After completing

The student moves to Active with a live membership and a fee record, and starts appearing in fees, attendance and reports like anyone else.

If they were referred and have just paid, the reward prompt appears here too.

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They decided not to join

Do not leave them sitting Incomplete forever. Archive the record — it keeps their details if they come back, and keeps your list honest about who is actually a student.

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Need help?

Email support@studiopartner.app