Host an event
Run a workshop, class or show with free or paid tickets. Tickets go to attendees by email, you check them in with a QR code, and the money reaches your bank after the event.
Host Event is on every plan, including Free.
What it does
You create an event page, share its link, and people book from their phone. Free events cost nothing. For paid events, buyers pay online by UPI, card or netbanking, and your share reaches your bank after the event.
Your event also appears on the StudioPartner events page, where people look for workshops near them.
Create an event
- Go to Host Event → Create Event.
- Add the title, banner, date, start and end time, venue and your artists. Every event needs an end time, so everyone knows when it finishes; you cannot publish without one.
- Add tickets: free (priced Rs 0), or paid with one or more ticket types.
- Choose what the booking form asks, your refund choice, and write your About and terms.
- Publish. Your event gets its own link to share on Instagram and WhatsApp.
You can write in Hindi or English, and Preview shows exactly how it looks to buyers.
Before you can publish, add a public phone and email in Settings → Profile → Public contact for events. They are shown on the event page and on every ticket.
Before you sell paid tickets (once)
Go to Finance → Payout account, add your bank account and complete KYC with our payment partner, Razorpay. This usually takes 1-3 working days. You can create and publish free events before then.
Every booking is online
Paid tickets are paid for online, in advance, when the person books. There is no selling tickets or taking cash at the door.
What it costs
Free events are always free. On paid tickets there is a Platform Fee, and the buyer pays only the ticket price. Razorpay's charge is already inside the Platform Fee.
The fee, and everything else that can come off your payout, is set out in the organiser terms. You read and accept them when you add your bank account. Each event's Platform Fee invoice is in Billing. See Your StudioPartner invoices & GST.
Tickets and check-in
- Each buyer gets their ticket by email, with a QR code. They can also sign in to My tickets to see every ticket they booked.
- At the door, open the event and use Check-in to scan the QR. A ticket can only be used once.
- Registrations shows everyone who booked.
When you get paid
Ticket money is held until your event is over, then released to your bank usually within 3 working days after the event ends. Finance → Settlements shows where each payment is.
Refunds
- Open the booking in Registrations and choose Refund. Write the reason; it is the only record of it later. For now a paid booking is refunded in full.
- An online ticket is refunded only through StudioPartner, back to the card or account the buyer paid with, usually in 5-7 working days. There is no "paid by hand" option for an online ticket.
- If Razorpay refuses or delays a refund, the booking shows Refund delayed and our team is told. Do not pay the buyer back yourself, or they would be refunded twice.
- Razorpay does not return its gateway charge on a refund (about 2.36% of the amount). That cost is yours, and it comes off your payout.
- Refunds on the event page lists every refund on that event.
Cancelling an event
If you cancel, every buyer is refunded in full automatically, including our Platform Fee. Only Razorpay's gateway charge, which it does not return, is yours.
Not a studio on StudioPartner?
Independent artists and organisers can host too, at studiopartner.app/host.
Need help?
Email hello@studiopartner.app. The full rules are in the organiser terms.
Still need help? Email hello@studiopartner.app
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